Refund & Cancellation Policy

At Chadura Tech Private Limited, we prioritize transparency and operational integrity across our software platforms, enterprise engagements, and technical workshops. This policy outlines our cancellation windows, refund qualification criteria, and processing schedules.

1. Workshop & Training Registrations

For paid technical masterclasses and hands-on developer workshops:

• Full Refund (100%): Registrations cancelled 7 calendar days or more prior to the scheduled session commencement are eligible for a complete refund of paid fees.
• Partial Refund (50%): Cancellations submitted between 7 calendar days and 48 hours prior to the session start are eligible for a 50% refund.
• Non-Refundable: Cancellations requested less than 48 hours before the session start, or failure to attend the scheduled session, are non-refundable.

2. Cancellations by Chadura

In the rare event that a workshop or training module is postponed or cancelled due to technical exigencies or instructor unavailability:

• Participants may elect to transition their seat to the rescheduled date at no additional cost.
• Alternatively, participants may request an immediate 100% full refund credited to the original payment method.

3. Enterprise Software Subscriptions

Commercial agreements for SaaS platforms (including Oxofolio, Billcostro, and Geanys) are governed by the cancellation terms specified in the respective enterprise Master Services Agreement. Standard subscription cancellations take effect at the conclusion of the active billing cycle.

4. Refund Processing Timeline

Approved refunds are initiated within 7 to 10 business days following written confirmation. Funds are credited directly back to the original source card, bank account, or digital wallet used during checkout.

5. Initiating a Request

To request a cancellation or verify refund status, please contact our support desk:

• Email: support@chadura.com / contact@chadura.com
• Phone: +91 886 1414 344
• Corporate Entity: Chadura Tech Private Limited